Email Bounceback Issues (Resolved)

Hello there!

Thank you for your patience. As an update, the cause has been identified and a fix rolled out. At this time the email issues have been resolved. If you do have any further issues please do contact us at or over LiveChat.
We appreciate you patience while we worked to resolve this issue.

16th Sep 2020
Email Bounceback issues.

Hello,We are aware of emails bouncing back with the error of: "retry timeout exceeded". There is an issue at the third party spam filtering service that is used for the shared servers. This is under investigation by our Server Health team and the administrators and we are working to resolve this issue as quickly as possible. Thank you for your ... Read More »

15th Sep 2020
We are migrating our shared servers to a new infrastructure.

Hello,As we previously announced via email, we are currently working on migrating all shared servers and their accounts to a new infrastructure. This includes new hardware, software, configuration and better security. As long as you are already using our nameservers the migration should be seamless. If you are using third party DNS providers, such ... Read More »

8th Sep 2020
Winter connection issue (resolved)

We are aware of an issue with connection timeouts to Winter. We are working on this and will have a solution asap.

*We have identified and neutralized an attack against the server which overloaded Apache, causing a connection failure and are continuing to monitor. All services are up and performing optimally at  this time.

2nd Apr 2020
Making sure your website doesn't show up as "Not Secure" by Google.

Howdy, CanvasHosters! It's your old pal Lawrence here with a friendly reminder that as of July of this year, Google is calling out websites that still use http protocol instead of https. If your website isn't coded for https, then visitors will see a menacing looking message in their address bar that reads "Not Secure". While this poses no real ... Read More »

9th Oct 2018